The Paducah community is invited to participate in a survey regarding the Paducah 311 app. Paducah 311 was launched in January 2022 to enhance the public’s experience by providing more ways to request a service, report issues, or ask a question through an app and online portal.
City Clerk and Director of Customer Experience Lindsay Parish said, “We are always looking for ways to improve our service delivery and the community’s interactions with their city government. Now that the app has been out in the public for three years, we want to know how it can be improved to be more responsive and efficient.”
The short survey takes only a couple of minutes to complete. This survey is for all Paducah residents. Those who have never used the app are encouraged to provide feedback as well. To take the survey, visit Paducah 311 Survey. The Paducah 311 survey is available through Friday, February 28.
“Your voice is a key component in shaping the future of our city's service request system. We encourage everyone to take this survey. Whether you’re a frequent user of the app, if you haven’t tried it yet, or if you didn’t know about the app, your feedback is important,” added Parish.
To learn more about the Paducah 311 app and other ways to interact with Paducah’s city government, visit Online Services.
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